DM Automation

Shared Inbox

AI Copilot

MCP

Help Center

Pricing

Fan listening to music with headphones under a clear blue sky

Trusted by 1,000+ creators and brands

Every DM, comment
and message, one inbox

Bring every comment, DM and message into one shared inbox.
Every conversation comes with the full history of who you're talking to.

Get started

Trusted by 1,000+ creators and brands

Every DM, comment

and message, one inbox

Bring every comment, DM and message into one shared inbox.
Every conversation comes with the full history of who you're talking to.

Get started

Trusted by 1,000+ creators and brands

Every DM, comment and message, one inbox

Bring every comment, DM and message into one shared inbox.
Every conversation comes with the full history of who you’re talking to.

Get started

Trusted by 1,000+ creators and brands

Every DM, comment and message, one inbox

Bring every comment, DM and message into one shared inbox.
Every conversation comes with the full history of who you're talking to.

Get started

Trusted by 1,000+ creators and brands

Every DM, comment

and message, one inbox

Bring every comment, DM and message into one shared inbox.
Every conversation comes with the full history of who you're talking to.

Get started

Trusted by the teams and creators you already know

Trusted by the teams and creators
you already know

Trusted by the teams and
creators you already know

Never miss an opportunity

to engage, sell, support

Never miss an opportunity to engage, sell, support

Never miss an opportunity

to engage, sell, support

Never
miss an opportunity

to engage, sell, support

FanBase inbox showing a list of fan conversations with automated reply tags

Shared inbox

Every DM, comment and message from all your socials, in one place your whole team can manage.

Backed by a social CRM

Every message comes with a profile and a summary of past interactions, so you know who you're talking to before you reply.

FanBase inbox list showing recent fan messages organized by week

Powered by Copilot

Your AI Copilot flags what's worth answering, drafts the reply, and escalates only what needs a human.

Simple to start

Connect your socials, switch on Copilot, and let it tell you who to reply to first.

Get Started

Icons of TikTok, Twitch, YouTube, Discord, X, Instagram and Shopify platforms FanBase connects

Connect your socials

Plug in Instagram, X, Discord and the rest to unlock all features.

Copilot Scanner toggle showing the last and next automated inbox scan times

Activate Copilot

Your Copilot starts monitoring socials, detecting comments, DMs, and builds its knowledge about you.

AI-suggested reply to an X mention announcing an upcoming jersey drop

Monitor inbound DMs

It tells you who to reply to, who to convert, and what to automate next.

Smarter over time

AI summary of each followers

Whenever someone reaches out, instantly access an AI summary of all their past interactions.

Context-aware replies

When Copilot suggests replies, it uses both the knowledge base and past interaction to draft replies personalised to each follower.

Proactive churn detection

FanBase lets you detect when a follower complaints or stop interacting so you can take action before it’s too late.

Follower Profile

MigasXBG

@migas2k8

Activity Stats

Profile overview

Latest activity

Today

Connected Identities

João G.

joao@gmail.com

2.3

Repeat Buyer

MigasXBG

@migasxbg

0.5

Newcomer

Migas

@migas2k8

0.5

Newcomer

Activity History

Purchased TL Jersey

1min ago

1h ago

2h ago

Hi, can you give me your email and the discount code that’s not working?

Send the DM

DM sent

We’re dropping
something new
next week,
stay tunned!

Auto-reply

Smarter
over time

AI summary of each followers

Whenever someone reaches out, instantly access an AI summary of all their past interactions.

Context-aware replies

When Copilot suggests replies, it uses both the knowledge base and past interaction to draft replies personalised to each follower.

Proactive churn detection

FanBase lets you detect when a follower complaints or stop interacting so you can take action before it’s too late.

Follower Profile

MigasXBG

@migas2k8

Activity Stats

Profile overview

Latest activity

Today

Connected Identities

João G.

joao@gmail.com

2.3

Repeat Buyer

MigasXBG

@migasxbg

0.5

Newcomer

Migas

@migas2k8

0.5

Newcomer

Activity History

Purchased TL Jersey

1min ago

1h ago

2h ago

Hi, can you give me your email and the discount code that’s not working?

Send the DM

DM sent

We’re dropping
something new
next week,
stay tunned!

Auto-reply

Powered by an AI Copilot
that never sleeps

Copilot is your in-app AI assistant that keeps an eye on your socials, so it's always up to date with what's happening and uses that as context to help your team work faster.

Explore Copilot

Start free,

upgrade when you grow

Choose the plan that is right
for you

START

Free

forever

Connect your socials and start using all FanBase features

DM Automation

Shared Inbox

Social CRM

AI Copilot

Get started

PRO

Join FanBase to keep your inbox
under control

Stay for the rest

Join FanBase to keep your inbox
under control

Stay for the rest

FanBase includes other tools to help you manage
and grow your audience

FanBase includes other tools to help you manage and grow your audience

Get started

Icons of TikTok, Twitch, YouTube, Discord, X, Instagram and Shopify platforms

Beyond just Instagram

Connect all your socials to manage your whole community from one place and engage every follower, wherever they show up online.

Content calendar showing scheduled Instagram DM replies and automation tasks

Automated actions, on your schedule

Replies, drafts, digests, alerts. Define what runs and when. Your community stays active even when you're not.

Track follower interactions

Every mention, reply, and DM builds a complete picture of your community, automatically populating a social CRM.

Analytics cards showing total reach, active fans and superfans on a FanBase page

All your analytics in one view

Reach, sentiment, and engagement across every platform are now available in one place to give you the full picture.

Gauge chart rating a fan's engagement quality as Brilliant

Knowledge base

Your knowledge base updates itself from your content, conversations, and recent posts so every automation runs with the latest context.

Frequently Asked

Questions

Frequently Asked

Questions

FAQ

Which platforms come into the Shared Inbox?

Every DM, comment and message from the socials you connect: Instagram, X, Discord and the rest. One inbox your whole team can manage, instead of five apps and shared logins.

Which platforms come into the Shared Inbox?

Every DM, comment and message from the socials you connect: Instagram, X, Discord and the rest. One inbox your whole team can manage, instead of five apps and shared logins.

Is it safe to connect our social accounts?

What does the Social CRM add?

What does Copilot do in the inbox?

How much does it cost?

Smiling emoji icon representing positive fan sentiment

Ready when you are

Turn followers
into customers

Get started